Livewire: a place where
people just get it

"Thanks to everyone on here for giving me people to talk to,
and for giving me a chance to be myself around
people that isn't my family,
I'm so grateful that I have Livewire"
Livewire Member

Livewire: a place where people just get it

What is Livewire Online?

A place where people just get it. When you’re a teenager living with illness or disability, people don’t always get what you’re going through – and it can be hard for siblings too. 

That’s why we created Livewire: a peer support community for young people like you, who are dealing with tricky stuff and can do with some extra support from crew who understand. 

It’s a place you can visit any time, whether at home or in hospital, knowing you’re amongst friends who care.  

Check out our Instagram @starlight_livewire to see what’s on or FAQ’s for any questions 🙂

“My favourite moments of being on here have been everything. But I have enjoyed the chats, chat events, competitions, quiz nights and trivia nights. I really felt included and understood, it made me feel very happy and has opened the world to me on another perspective.”

Livewire Member

Who can join?

Teens aged 12-20 living in Australia or New Zealand who have a chronic health condition, serious illness or disability, and their siblings.

Simply create an account by clicking Join Now below, and as soon as our team can get in touch to confirm your details, you’ll have access to live chat!

See FAQs for more info.

Get to know us

Wondering what kind of people you’ll meet through Livewire? Here’s
a sneak peek at a few of our awesome members. From Christchurch
to Darwin, these peeps get you!

Wondering what kind of people you’ll meet through Livewire? Here’s a sneak peek at a few of our awesome members. From Christchurch to Darwin, these peeps get you!

Rep_Dommmm

Tell us about yourself
Hey I’m Dommmm, my interests include sport, wildlife and anything business related. 

How long have you been on LW for?
I have been a member on Livewire for 3 years.

What does LW mean to you?
Livewire is a place where you can come chill and be yourself

Rep_McTruides

Tell us about yourself
My name is Mackenziee, that’s long for Mackie! 😉 I am a high heel lover, an ambition dreamer and easily pleased by potatoes, llamas or both! I am currently studying at university and can’t go a day without a BOLD, red lippy.
 

How long have you been on LW for?
I have been part of the Livewire community since I was 12 years old and have loved every second being apart of the fun had here on the site!

What does LW mean to you?
Livewire has grow so much since the earlier days, I feel so much more than a member of the community. It’s family here on Livewire, and I’m proud to be apart of such a fun loving community that celebrates every high and every low with you, on your journey!

Kenzie, Livewire Rep

Rep_Kenzie

Tell us about yourself
Hey hey! My name is Mackenzie and I’m one of the current Livewire Online Reps! I have a passion for all things dance and advocacy – especially when it comes to mental health and illnesses. My passion for advocacy came from my diagnosis of a brain condition back in 2015 where it felt like the whole world was against me and that I was all alone.

How long have you been on LW for?
I’ve now been a member on Livewire since 2015, when I was only 10, meaning that I’ve been on the site for over 6 years!

What does LW mean to you?
Livewire to me is a place where I feel safe, supported and less alone – everyone is so non-judgemental, accepting and just there to have a good time. It’s a place where I can just be me.

Rep_Charlotte

Tell us about yourself
I’m Charlotte, (often called Char) and I am 18! I love to go for a walk with my dog Polly, go for a drive (in particular to the beach or a waterfall) and I also enjoy baking.

How long have you been on LW for?
I have been a member of Livewire since Easter 2019.

What does LW mean to you?
Livewire to me is a safe place where you can talk to others about your hobbies, shared interests or anything which you are finding stressful such as managing hospital admissions, appointments and treatments.

Bridget - Livewire Rep

Rep_Bridget

Tell us about yourself

Hey, I’m Bridget and love everything sporty and sciencey!

How long have you been on LW for? 

I’ve been on Livewire for over 3 years now!

What does LW mean to you?

Livewire is a place where everyone and their own experiences are accepted and validated. Even though no two people’s stories are the same, everyone can understand and relate to one another. This means that Livewire is a super supportive place where you can just be yourself and don’t have to hide anything. We love celebrating the wins, big and small, and we’re there for you when it’s getting tough. But most of all, Livewire is a place where you can forget about being sick for a little bit, chat with the hosts and other members, join livestreams, take part in competitions win a bunch of cool prizes!

  • Kenzie, Livewire Rep
  • Bridget - Livewire Rep

Is Livewire only online?

You’ll find Livewire in hospital wards across Australia too! As you probably know, being hospitalised can be tough – but our Livewire team is there to help.

Throughout the day, our Livewire facilitators swing by the wards just to say hey and see how you’re going. Then in the evening, Livewire takes over the Starlight Express Rooms to run activities and creative workshops. Digital art, stop-motion animation, music, cooking, writing… you name it!

It’s pretty chill and there’s no pressure to take part – but if you’re stuck in hospital or having treatment, it can be good to know Livewire is there.

 

If you haven’t come across us in the hospital you visit, you can still get to know us by simply jumping online. Plus we have weekly livestreams from different hospitals from cross Australia!

A bit about Starlight

Livewire is a program run by Starlight, who have been
brightening lives of seriously ill and hospitalised
children, teens and their families since 1988. We have
programs running across Australia, including our
well-known Starlight Wishes, and Livewire – our leading program
for teenagers across Australia… and now, New Zealand!

Livewire is a program run by Starlight, who have been brightening lives of seriously ill and hospitalized children, teens and their families since 1988. We have programs running across Australia, including our well-known Starlight Wishes, and Livewire – our leading program
for teenagers across Australia… and now, new Zealand!

Pioneering Research

To learn more about our pioneering research
and development click here.

FAQs

Below are some standard frequently asked questions. Click on the
bottom icons to find a more details pdf.

Easy! Just email Tash at [email protected] and she can help you out. 

Livewire’s aim is to connect, support and empower young people and their siblings affected by a serious illness, chronic health condition or disability.

It’s a free online community connecting teens aged 12-20 living with a chronic health condition, serious illness or disability (& their siblings) from Australia or New Zealand.  

A place where people just get it. When you’re a teenager living with illness or disability, people don’t always get what you’re going through – and it can be hard for siblings too. That’s why we’ve created Livewire: a peer support community for young people like you, who are dealing with tricky stuff and can do with some extra support from crew who understand. 

Our Livewire Chat Hosts are online from 12pm-12am to listen, support discussions, and encourage connection. There’s never any judgment so it’s a safe space for everyone.

Teens aged 12-20 living in Australia and New Zealand who have a chronic health condition, serious illness or disability, and their sibling can join.  

A chronic health condition is one that last a long time or happens a lot. Serious illness is one that affects your day to day life, or requires hospitalisation, and includes mental health conditions.

Our members with a disability include those with intellectual disabilities however to get the most out of Livewire, it’s best for developmental age to be between 12 and 20 years.

It’s a place you can visit any time, whether at home or in-hospital, knowing you’re amongst friends who care.  

 Through live chat you can swap stories, ask for ideas, and talk aboutwhatever’s going on in your life, from operations and MRIs, to issues you’re having with friends or family. 

But that’s not all – we have activities happening on the daily like comps, live gameshows, special guests and more. Think of it as your escape hatch on those days you feel bored or just over it. 

  • Check out our Instagram for all the latest, but here’s a quick overview of what you can do: 
    • Connect and chat with other teens through fully-moderated live chat  
    • Learn something new through online workshops and creative competitions 
    • Pop an update on the Newsfeed 
    • Participate in weekly live streamed game shows 
    • Read articles created just for you 
    • Join a group and chat to other likeminded people 
    • Take part in events such as online quiz nights and meet special guests in the chat room like TV personalities, sports stars or well-known authors 

Ensuring that livewire remains safe and you feel supported is our top priority.

  • Livewire chat hosts are trained moderators who are on Livewire to make sure you are always having fun! 
    • Every Livewire member is validated to ensure they meet the membership criteria (agediagnosis/health condition or sibling) by our membership services team when they sign up.  
    • Young people under 18 require proof of identification via their parents or guardian within the first two weeks of registration in order to gain ongoing unrestricted access to Livewire.  People over 18 are contacted directly. 

That’s easy!

I’m aged 12-20

I’m a parent

I’m a Health Professional

Contact Us

Join Livewire today!